Shipping policy

Shipping Information

Thank you for choosing Vintage Joint for your vintage jersey purchase. We aim to deliver your order promptly and efficiently. Please take a moment to review our shipping policy below:

 

Shipping Timeframe:
All our jerseys are imported on demand. Once you place an order, your item goes through the following stages:

  1. Processing & Sourcing: 1–3 business days

  2. Import & Transit to South Africa: 7–12 business days

  3. Local Delivery (via The Courier Guy): 1–3 business days

Total Estimated Delivery Time: 10–18 business days

⚠️ Important Notice:
We have recently changed our international shipping partner from FedEx to EMS due to customs complications with our previous provider. While EMS is more reliable with customs clearance, it is slightly slower. This change may extend overall delivery by 2–3 business days compared to our previous timelines.

🚨 Please Note:

  • Delivery times are in business days (weekends and public holidays excluded).

  • Tracking information is provided once the order has cleared customs and is handed over to our local delivery partner.

  • If your order includes customization, please allow an additional 1–2 days for processing.

Shipping Confirmation and Tracking:

a. Once your order is shipped, you will receive a shipping confirmation email containing your tracking number.

b. You can use this tracking number to monitor the progress of your shipment on the Courier Guy's website or through their provided tracking system.

 

Shipping Costs:

a. The shipping cost for your order will be calculated based on the weight and dimensions of the package, as well as your location.

b. The shipping cost will be displayed during the checkout process, allowing you to review it before completing your purchase.

 

Address Accuracy:

a. Please ensure that you provide an accurate and complete shipping address during the checkout process.

b. We cannot be held responsible for delays or non-delivery of orders due to incorrect or incomplete address information.

 
International Shipping:

a. Currently, we only offer shipping within South Africa.

b. We apologize for any inconvenience caused and hope to expand our international shipping options in the future.

 

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you throughout the process.

 

Note: Please keep in mind that the shipping policy may vary depending on your location and any specific circumstances.